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Description

Product Description

Now more than ever, effective communication skills are key for successful patient care and positive outcomes. Interpersonal Relationships: Professional Communication Skills for Nurses, 8th Edition helps you to develop skills in communicating effectively with clients, families, and colleagues in order to achieve treatment goals in health care. Using clear, practical guidelines, it shows how to enhance the nurse-client relationship through proven communication strategies as well as principles drawn from nursing, psychology, and related theoretical frameworks. The 8th edition includes engaging new content relating to current issues, while also emphasizing interdisciplinary communication and QSEN competencies. You will learn how to apply theory to real-life practice through case studies, interactive exercises, and evidence-based practice studies.

  • UPDATED! Perspectives and Contemporary Dynamics chapter revised to be more engaging and link the content closer to current issues and related communication concepts.
  • UPDATED! Communicating in Groups chapter includes professional and task small group communication applications.
  • UPDATED! Most chapters have been retitled and expanded to highlight a stronger emphasis on interdisciplinary health team communication.
  • UPDATED! Safety and Quality in health care delivery (QSEN) competencies reflects current thinking on technology, safety, and evidence-based practice, especially as they relate to communication in nursing.
  • UPDATED! Content throughout text includes stronger emphasis on interdisciplinary relationships and collaborative communication with related evidence based case studies and analysis.
  • Expanded content related to socio-cultural communication competencies reduce health disparities and increase health literacy.
  • Additional simulated exercises and discussion questions help you practice your reflective analysis skills.
  • Revised content on social media and transitional care delivery reflects current practice standards.
  • Discussion of spirituality and end-of-life needs focuses on trust, empathy, and the nurse-client relationship ― all central components of holistic nursing identified by The Joint Commission as priorities for patient care.
  • Nursing, behavioral, developmental, family, and communication theories provide an essential foundation and a theoretical perspective for effective communication.
  • Interactive exercises let you practice, observe, and critically evaluate your professional communication skills in a safe learning environment.
  • Case examples help you learn to develop empathy for clients'' perspectives and needs.
  • Ethical Dilemma and Evidence-Based Practice boxes help you absorb and retain key ethical content throughout text.
  • Separate chapters on communication across the lifespan highlights crucial communication tools that are the first step in developing a culture of safety in contemporary health care delivery.
  • NEW! Engaging content links the text to current issues and communication concepts.

About the Author

Kathleen Underman Boggs is a Family Nurse Practitioner and continues to practice. She is retired from teaching and is Associate Professor Emeritus College of Health and Human Services University of North Carolina Charlotte, Charlotte, North Carolina.

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Customer reviews

4.4 out of 54.4 out of 5
145 global ratings

Top reviews from the United States

Ali
1.0 out of 5 starsVerified Purchase
Don''t waste your money
Reviewed in the United States on November 7, 2019
This is the worst textbook I have ever read. It is poorly edited, repetitive, disorganized and in some cases, offensive. It is missing a lot of information that is critical to communication. I am required to use this textbook for my Nursing program and as a whole, the... See more
This is the worst textbook I have ever read. It is poorly edited, repetitive, disorganized and in some cases, offensive. It is missing a lot of information that is critical to communication. I am required to use this textbook for my Nursing program and as a whole, the student body is very unhappy with it. We are trying to convince the professors they need to find a new textbook to use.
3 people found this helpful
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1.0 out of 5 starsVerified Purchase
Out of order, bad formatting
Reviewed in the United States on February 20, 2021
I rented this book for nursing school. The chapters were out of order, there is no chapter 6, there are 2 chapter 5s.... really disappointed considering I need this book for an assignment this week.
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Amazon Customer
5.0 out of 5 starsVerified Purchase
Book
Reviewed in the United States on October 10, 2019
Good
One person found this helpful
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JS3
4.0 out of 5 starsVerified Purchase
Costly
Reviewed in the United States on September 23, 2021
Good book, but costly. Not sure why tuition and books have to be so high.
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Sonia Murekatete
5.0 out of 5 starsVerified Purchase
Price
Reviewed in the United States on August 30, 2021
This was a very needed book for my nursing program and probably will use it once. So with the price range it save me a lot of money. The money that buy one book at school I was able to get all my books for cheap
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Verity
1.0 out of 5 stars
How was this accepted for publishing?
Reviewed in the United States on May 3, 2021
Terrible textbook. Makes me think that nursing is a joke. So many errors in the textbook with unintelligible sentences and misspelled words. Ridiculous that this is required reading when it looks like a preschooler edited it. If it''s not required reading, look elsewhere for... See more
Terrible textbook. Makes me think that nursing is a joke. So many errors in the textbook with unintelligible sentences and misspelled words. Ridiculous that this is required reading when it looks like a preschooler edited it. If it''s not required reading, look elsewhere for better information!
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Top reviews from other countries

Clara Chau
2.0 out of 5 starsVerified Purchase
Wasn''t too helpful
Reviewed in Canada on May 30, 2020
Textbook didn''t do too great of a job in teaching nursing communication and it ended up being shelved for the entire term.
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Trudeau4Treason
5.0 out of 5 starsVerified Purchase
Talking relationships
Reviewed in Canada on March 5, 2020
I bought this for my wife so she can be smarter then me.
One person found this helpful
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Lorraine Ann Taguiam
5.0 out of 5 starsVerified Purchase
Great condition!
Reviewed in Canada on September 22, 2021
The textbook is in great condition! I needed it for my NCOM class and I was thanking god that Amazon have this textbook because our school’s textbook store was sold out of it 🙂 10/10 would recommend
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Lady May
5.0 out of 5 starsVerified Purchase
Nice book
Reviewed in Canada on September 8, 2019
Good price. Cheaper then school
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Ruxy Ioanovici
5.0 out of 5 starsVerified Purchase
Great book
Reviewed in Canada on November 4, 2019
Great book
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